Refund and Returns Policy

WHO WE ARE

PrintinxProxies.com !
We created a module allowing you to create custom order of proxies on demand. You need to playtest a card ? We NEED those upgrade for your casual play group ? You’ve got the original one and don’t want to damage it while playing ? We’ve got you covered !

PROXY AND DECK TESTING

Our proxies are made on demand and meant for play test / replacement / casual play groups only. Under any circumstances or conditions our proxies are made to pass as “real” magic cards. Our proxies  are one sided only (Our logo in the back), no foil, no counterfait mark. Our proxy looks great, feel amazing, shuffle perfectly (in sleeve deck) and will be a great asset to your casual playgroup.

QUALITY

Our goal is to provide an incredibly affordable priced proxy at the highest quality can provide. Meaning that our proxy will look great, feel great, shuffle great but won’t have any foil, any counterfeit marker and, in some rare occasion, some specific cards from the database we use might look a little blurry (about 2-3% of the time). To avoid this, when selecting your proxy’s edition, make sure to pick the visual that looks the best. The size is almost identical to MTG but has a 1mm variation for legal purpose. It is obviously not noticeable once sleeved. Those proxy being manually picked by you, won’t be reimbursed or exchanged for “blurry”. Proxies are not meant to be counterfeit, only used as play test. So variation in color, size, shape may occur from a card to an other. It is expected as those are man handed during the creation’s process.

PRIVACY 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices.
Login cookies last for two days, and screen op.
We do not share or sell your information with any third party

SHIPPING POLICY

Orders are typically processed within one to three business day, however during peak times it may be up to three.
Shipping is $5 FLAT rate with tracking number. And $20 FLAT rate with tracking number for international.
We ship globally as well.

RETURN POLICY & CANCELLATION

Because our cards are custom, and meant for casual play, we do not accept returns, or refunds that aren’t due to a severe defect on our side.
Note that there will be some variation in color, texture, foiling, paper, and stamping vs original cards as we’re not attempting to counterfeit cards but only provide a good proxy. Although we constantly strive to improve our products, they are custom-made so variation is introduced from print to print.
Beware, when selecting your card’s edition to always pick the edition that visually looks the best, as any form of blurry picture will result into a blurry proxy.

For erroneous order deliveries, contact us at contact @@ printinxproxies.com with images and we will provide a return label, once received back (in good condition) we will ship the correct items back to you as necessary.

For products damaged in shipping, contact us with images of the damage and we will replace the damaged items.
Cards must still be sealed in their containers or the return won’t be valid.
We will only return or refund the front and back card of any order as those may be the only one that can be damaged during shipping.
Once returned, after an inspection period of 5-7 days we will proceed with replacement item or refund (card value) .
We accept cancellation of orders that are requested 1-3 hours after placing the order.